ADVERTISING & MEDICAL CLAIMS POLICY

1. Purpose

This Advertising & Medical Claims Policy establishes Ignite Medical Group's standards for truthful, accurate, balanced, and responsible advertising across all websites, social media platforms, digital marketing, print materials, email communications, and other promotional channels.

2. Commitment to Truthful Advertising

All advertising and promotional materials are intended to be truthful, evidence-informed, and not misleading. Marketing content is developed to accurately describe available services and avoid unrealistic expectations.

3. Medical Claims

Claims regarding treatments, prescription medications, wellness services, IV therapy, peptide therapy, laser procedures, and aesthetic services are based on available scientific evidence and applicable regulatory requirements. Individual results vary, and outcomes cannot be guaranteed.

4. FDA & FTC Compliance

Ignite Medical Group strives to comply with applicable FDA and FTC requirements. We accurately identify the regulatory status of medications, compounded preparations, and medical devices where applicable and avoid deceptive or misleading representations.

5. Telehealth & Prescription Advertising

Website content and advertisements do not guarantee that a patient will receive a prescription, diagnosis, or treatment. All prescribing decisions are made only after an individualized evaluation by a licensed healthcare provider when medically appropriate.

6. GLP-1, Wellness & Spa Pass Advertising

Information regarding GLP-1 programs, IV therapy, peptide therapy, laser services, wellness treatments, and Spa Pass programs is provided for educational purposes. Promotional offers remain subject to provider evaluation, eligibility, availability, and applicable program terms.

7. Testimonials & Before/After Photography

Testimonials and before-and-after photographs reflect individual experiences and should not be interpreted as guarantees of typical results. Appropriate patient authorization is obtained before publication where required by law.

8. Social Media

Social media content is intended for general educational and informational purposes and should not be considered individualized medical advice. Patients should schedule a consultation for personal medical recommendations.

9. Provider Credentials

Ignite Medical Group accurately represents the education, licensure, certifications, and qualifications of its healthcare professionals.

10. Promotional Offers

Promotional pricing, introductory offers, referral incentives, Spa Pass promotions, and limited-time offers are subject to published terms, eligibility requirements, availability, and may be modified or discontinued without prior notice where permitted by law.

11. Third-Party Marketing

Marketing agencies, contractors, affiliates, and vendors acting on behalf of Ignite Medical Group are expected to comply with applicable healthcare advertising laws and this policy.

12. Reporting Concerns

Questions regarding marketing materials or advertising practices may be directed to Ignite Medical Group for review. Reported concerns are evaluated and addressed as appropriate.

13. Related Policies

This policy should be read together with the Website Privacy Policy, Medical Disclaimer, Telehealth & Prescription Policy, Website Terms & Conditions, Patient Safety Statement, and Provider Credentials & Licensure Disclosure.

Contact Information

Ignite Medical Group

904 W. San Marcos Blvd., Suite 7

San Marcos, CA 92078

Phone: 760-206-3170

Email: [email protected]

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Ignite is more than a med spa, we are your partner in transformation, inside and out.

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