PRIVACY POLICY
Purpose
This Website Privacy Policy explains how Ignite Medical Group collects, uses, safeguards, stores, and discloses personal information and Protected Health Information (PHI) obtained through our website, patient portal, online scheduling tools, telehealth services, and related digital platforms.
Scope
This policy applies to website visitors, prospective patients, current patients, caregivers, and individuals interacting with Ignite Medical Group electronically.
Information We Collect
We may collect contact information, demographic information, medical history submitted for consultations, appointment requests, telehealth questionnaires, payment information processed through secure payment providers, device information, IP addresses, cookies, and analytics information.
How Information Is Used
Information is used to schedule appointments, provide medical services, facilitate telehealth, maintain medical records in PatientNow, process payments, communicate with patients, improve website performance, comply with legal obligations, and protect patient safety.
HIPAA Privacy & Security
Protected Health Information is used and disclosed only as permitted by HIPAA and applicable federal and state law. Administrative, technical, and physical safeguards are maintained to protect electronic PHI.
PatientNow Electronic Medical Records
Ignite Medical Group utilizes PatientNow as its electronic medical record system. Access is restricted to authorized personnel and maintained in accordance with applicable privacy and security requirements.
Cookies & Tracking Technologies
Our website may utilize essential, functional, analytics, and marketing cookies. Users may adjust cookie preferences through browser settings or website tools when available.
Google Analytics & Meta Pixel
Analytics technologies help us understand website usage and improve user experience. These tools are not intended to collect Protected Health Information.
Online Scheduling & Telehealth
Online appointment requests and telehealth communications are protected using commercially reasonable safeguards. Patients should avoid transmitting unnecessary sensitive information through general contact forms.
SMS Communications
Patients who opt in may receive appointment reminders, account notifications, and treatment-related communications. Message and data rates may apply. Reply STOP to opt out.
Third-Party Vendors
We may utilize third-party vendors for hosting, scheduling, payment processing, secure communications, analytics, and PatientNow services. Business Associate Agreements are maintained where required by HIPAA.
Data Retention
Information is retained according to applicable federal and state record retention requirements and legitimate business needs.
Security Incident & Breach Notification
If a reportable breach involving unsecured PHI occurs, Ignite Medical Group will provide notification in accordance with HIPAA and applicable state law.
California, Arizona & Texas Privacy
Ignite Medical Group complies with applicable healthcare privacy requirements in California, Arizona, and Texas, including HIPAA and other applicable state laws.
Patient Rights
Patients may request access to records, request amendments, request confidential communications, request restrictions where permitted by law, obtain an accounting of certain disclosures, receive a copy of the HIPAA Notice of Privacy Practices, and submit privacy complaints without retaliation.
Policy Updates
This policy may be revised periodically. The updated version will be posted on our website with a revised effective date and version number.
Contact Information
Ignite Medical Group
904 W. San Marcos Blvd., Suite 7
San Marcos, CA 92078
Phone: 760-206-3170
Email: [email protected]
Ignite is more than a med spa, we are your partner in transformation, inside and out.
COMPANY
CONTACT ( SAN MARCOS, CA )
CONTACT ( TUSCON,AZ )
© 2026 All Rights Reserved. Ignite Medical Group
Privacy Policy