FINANCIAL POLICY

1. Purpose

This Financial Policy explains patient financial responsibilities, consultation fees, payment obligations, Spa Pass billing, refunds, and accepted payment practices for services provided by Ignite Medical Group.

2. Payment Responsibility

Patients are responsible for payment of all applicable consultation fees, medical services, aesthetic services, retail products, and other charges at the time services are rendered unless other arrangements have been approved.

3. Consultation Fees

Consultation fees are due as disclosed before or at the time of service. Unless otherwise stated in writing or required by law, consultation fees are non-refundable once the consultation has been provided.

4. Spa Pass Programs

Ignite Medical Group offers recurring Spa Pass programs. Enrollment authorizes recurring billing according to the selected Spa Pass. Benefits, freezes, renewals, cancellations, and eligibility are governed by the Spa Pass Terms & Conditions.

5. Payment Methods

We accept approved payment methods displayed at the time of purchase. Patients are responsible for maintaining valid payment information for recurring Spa Pass billing.

6. Failed or Declined Payments

If a payment is declined, services or Spa Pass benefits may be suspended until payment is successfully processed. Ignite Medical Group may contact patients to update payment information.

7. Refunds

Refund eligibility is governed by the Refund & Cancellation Policy. Spa Pass fees, promotional pricing, and earned benefits are generally non-refundable except where required by applicable law.

8. Prescription Medications

Prescription medications, including compounded medications, are subject to applicable pharmacy laws and generally cannot be returned or refunded after dispensing except where required by law or due to a verified dispensing error.

9. Related Policies

Please review our Refund & Cancellation Policy, Spa Pass Terms & Conditions, Shipping Policy, Telehealth & Prescription Policy, Website Terms & Conditions, and Website Privacy Policy.

Contact Information

Ignite Medical Group

904 W. San Marcos Blvd., Suite 7

San Marcos, CA 92078

Phone: 760-206-3170

Email: [email protected]

Ignite is more than a med spa, we are your partner in transformation, inside and out.

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IV Therapy

FINANCIAL POLICY

1. Purpose

This Financial Policy explains patient financial responsibilities, consultation fees, payment obligations, Spa Pass billing, refunds, and accepted payment practices for services provided by Ignite Medical Group.

2. Payment Responsibility

Patients are responsible for payment of all applicable consultation fees, medical services, aesthetic services, retail products, and other charges at the time services are rendered unless other arrangements have been approved.

3. Consultation Fees

Consultation fees are due as disclosed before or at the time of service. Unless otherwise stated in writing or required by law, consultation fees are non-refundable once the consultation has been provided.

4. Spa Pass Programs

Ignite Medical Group offers recurring Spa Pass programs. Enrollment authorizes recurring billing according to the selected Spa Pass. Benefits, freezes, renewals, cancellations, and eligibility are governed by the Spa Pass Terms & Conditions.

5. Payment Methods

We accept approved payment methods displayed at the time of purchase. Patients are responsible for maintaining valid payment information for recurring Spa Pass billing.

6. Failed or Declined Payments

If a payment is declined, services or Spa Pass benefits may be suspended until payment is successfully processed. Ignite Medical Group may contact patients to update payment information.

7. Refunds

Refund eligibility is governed by the Refund & Cancellation Policy. Spa Pass fees, promotional pricing, and earned benefits are generally non-refundable except where required by applicable law.

8. Prescription Medications

Prescription medications, including compounded medications, are subject to applicable pharmacy laws and generally cannot be returned or refunded after dispensing except where required by law or due to a verified dispensing error.

9. Related Policies

Please review our Refund & Cancellation Policy, Spa Pass Terms & Conditions, Shipping Policy, Telehealth & Prescription Policy, Website Terms & Conditions, and Website Privacy Policy.

Contact Information

Ignite Medical Group

904 W. San Marcos Blvd., Suite 7

San Marcos, CA 92078

Phone: 760-206-3170

Email: [email protected]

Ignite is more than a med spa, we are your partner in transformation, inside and out.

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